Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our customer help crew is available day and night to reply to all of your current service demands. Every single ticket you send to us will be replied to within maximum 60 mins. If your case requires some help from an admin, we are going to send the ticket to the person on shift and will inform you that the situation is being taken care of.

  • Top quality support service

  • Top–class Customer Assist Service

  • We’ll be on–line for you 24x7 to offer you information and client support and to help you with any trouble that you may stumble upon while you are monitoring your virtual server. We can aid you with all pre–installed packages, plus your Operating System, server management panel (based on the VPS type) and the Web Site Control Panel designed 100% by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Site Control Panel that is included totally free along with your virtual server, you will discover an informative Help zone, consisting of all that you should be informed on when taking care of your web pages and software. We have introduced a wide selection of how–to content articles and video guides that display the important website management responsibilities in an easy to read fashion.