1 hour ticket response
Our team of technical support engineers is committed to supplying quick answers to all your inquiries. We will review your technical support ticket immediately after it has been delivered and will reply with a solution within less than one hour after the customer support ticket submission. As a matter of fact, our average customer support ticket response time is 20 minutes.
A First–Class Customer Care Service
Each member of our technical support staff has many years of experience in the shared website hosting plans industry and the majority of them have been with us for at least five years. They all are ready to respond to all your requests in the most professional way possible.
An Easy–to–Browse Help Center Section
Built into the Web Site Control Panel is an easy–to–browse Help Center, which includes a variety of information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and website administration articles, watch the instructional video tutorials or take a gaze at our F.A.Q. database.