Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is qualified to immediately deal with all shared website hosting plans users’ problems and advice requests. Through our ticketing system, it is also possible to send your inquiry and a support staff fellow member will most likely go back to you within maximum sixty minutes. In actual fact, practice has revealed that the common response time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any question you may have regarding our products. We have got employees available continuously to deliver solutions every time necessary. You’re able to use the ticketing system or drop an email anytime, alternatively you can pick up the telephone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Supreme Server Host has built–in a detailed information base into the Control Panel to help you to obtain important step by step instructions any time. Each section of the Control Panel has its own contextual help area having a list of how–to content articles. We have also prepared video clips to offer you a more effective idea of the best way to carry out any given procedure.