A 99.9% Server Uptime
Our shared website hosting system is based on a secure, enterprise–class hardware configuration and a heavily tweaked version of Linux. So, regardless of what your website is, or how many web site visitors you’ve got, or even in case there’s a DDoS attack, our web hosting servers will stay up and running and your sites will stay visible online.
Our shared website hosting plans packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is essential that you also set up your own network architecture. This is the reason why we built a custom internal network in each one of our datacenters. Based on top–notch Juniper routers and switches, our internal network allows for stupefyingly fast data transmission speeds and is also completely redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, regardless of which hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to lower all possible risks with our cloud hosting packages and despite the fact that we offer outstanding client support, there are occasions when the customer simply isn’t happy with what we offer. Or he needs to switch to a more robust web hosting service, such as a VPS server or even a dedicated server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t content, you will receive a refund.
24/7 Technical Support
In the event that you manage a web hosting company, your technical engineers are of highest importance. Because of this, we’ve diligently picked a very practiced team of support engineers, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support requests are replied to in less than 60 minutes and our average response time is just 20 minutes!